Last updated: [January 01, 2026]

At Book Hurghada Tours, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

Introduction

This privacy policy describes the way our company, Book Hurghada Tours.com
collect, store, process and use personal data. As a visitor or customer of the Book Hurghada Tours.com website, that facilitate our services, you have given your consent for our collection and use of your personal data. We use this data to improve our products and services and help you discover and embrace cultural experiences. As personal data can be directly or indirectly linked to your identity, contact information or location, we take our responsibility to safeguarding your personal data very seriously.

Please read this privacy policy carefully to get a clear understanding of how we collect, use and protect your personal data. We may amend this privacy policy from time to time and, if you have any questions, remarks or requests relating to this privacy policy, please reach out to us by using the contact details below.

1. Information We Collect

Your name, telephone number, email address and data relating to your activities on our website are examples of information that directly or indirectly relates to your identity, contact information or location.

We also collect your personal data when you visit our website or use one of our mobile applications. This information may include your IP address, location details, general preferences, settings and system specifications.

The most evident way we gather personal data is when you place an order, subscribe to our newsletter, set up an account, communicate with our customer service or when you leave a comment, review or other information on our website or mobile applications. In addition, you may be asked to grant access to your current location when using the website or mobile applications, which is done to identify and help you discover cultural experiences and attractions in your area. Finally, if you reached Book Hurghada Tours through a third party (such as another website or reseller), we may also receive your personal data from them.

We may now or in the future utilize a chat feature to provide customer support. Use of the chat feature is completely voluntary. Chat sessions are recorded and used by both us and our chat service provider. We may now or in the future provide customer support via chatbox or email that utilizes artificial intelligence (AI) and natural language processing (NLP) to understand customer questions and automate responses to them, simulating human conversation. If you do not consent to these terms, please do not use the chat feature and contact us via email.

2. How We Use Personal Data

We are committed to safeguarding your personal data against unauthorised usage, modification, publication or deletion of said data. To achieve a high level of protection, we take a variety of both physical and technical security measures. Physical security measures include restricted and monitored access to our offices and user protection measures on laptops and computers. Our technical measure include regular website and mobile application scans to identify security gaps and vulnerabilities. We also use malware scanning, and your personal data is contained behind secured networks and is only accessible by a limited number of persons with special access rights to such systems. These individuals are specifically required to keep your personal data confidential. All sensitive information you provide is also encrypted via Secure Socket Layer (SSL) technology. Finally, we do not store or have access to your full credit card details. Instead, we rely on our PCI-compliant payment service partner Adyen to safely store and process this information.

No Internet or e-mail transmission is ever fully secure or error free, however. We therefore cannot guarantee absolute security of your data, and we are not responsible for processes and networks that we do not control. Users assume the risk of security breaches and the consequences resulting from them. Please be careful in deciding what information you send to us via email or over the Internet.

3. Sharing of Data

We never sell your data. Your data may be shared only with:

• Tour operators and guides to fulfill your bookings

• Payment processors (secure and encrypted)

• Legal authorities when required by law

4. Data Retention

We retain your personal data only as long as necessary to fulfill our services, or as required for legal/accounting purposes.

5. Your Rights

Under the GDPR and other privacy laws, you have the right to:

• Request access to your data

• Correct inaccurate personal data

• Request deletion of your data (“right to be forgotten”)

• Withdraw consent at any time
  To request any of the above, please contact us via info@bookhurghadatours.com

6. Cookies and Google Analytics

Analytics
We want you to enjoy visiting our platform, and we use cookies to ensure that our website (Book Hurghada Tours.com) runs smoothly and reliably. Cookies are small text files that are placed on your computer or mobile device when you visit a website. These cookies are placed on your device by your web browser and are either removed each time you close your browser or stored for a longer period of time. Cookies that aren’t removed are sent back to us by your web browser the next time you visit. This enables us to recognize your computer or mobile device and improve and personalize your interactions and experiences on the Book Hurghada Tours.com website. We also use other tracking technologies that are similar to cookies, such as third party tools, to achieve the same goal.

7. This privacy policy

We reserve the right to implement changes to this privacy policy. We will always publish the new version of this privacy policy on our website and will include the date of the latest version. We recommend you revisit this privacy policy from time to time. If you continue using our platform after we’ve made new amendments, we assume you acknowledge and agree with its latest content.

8. Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure.

9. Contact

For any questions regarding this Privacy Policy, please contact us:
Email: info@bookhurghadatours.com